Shipping and Delivery

Fresh Coffee, Straight to Your Door

At RMR Coffee, every order is prepared with freshness in mind. Our coffee is roasted to order in small batches, carefully packed, and shipped directly to you.

Whether you're heading to the trail or settling in at home, we'll make sure your RMR order is on its way.

Order Processing

All orders are processed within 2–4 business days.

Because our coffee is roasted to order, please allow a little extra time for your order to be freshly roasted, packed, and prepared for shipment.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Once your order has been processed and shipped, delivery times will depend on your location and selected shipping method.

You will receive a shipping confirmation email with tracking information once your order is on its way.

Please note that delivery times are estimates and may vary due to weather, holidays, carrier delays, or other circumstances outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping method.

Any applicable shipping charges will be shown before you complete your purchase.

Tracking Your Order

Once your order ships, you'll receive an email containing your tracking information.

You can use the tracking number to follow your package from our roaster to your doorstep.

If your tracking information hasn't updated for several business days, please contact us and we'll be happy to help.

Delivery Issues

If your package arrives damaged, appears to be missing, or has been marked as delivered but you can't locate it, please contact us as soon as possible.

For damaged packages, please include photos of the package and its contents so we can help resolve the issue quickly.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you notice an error after placing your order, contact us as soon as possible. We'll do our best to update the address before the order ships, but we cannot guarantee changes once an order has entered processing.

Questions About Your Order?

We're here to help.

If you have questions about shipping, delivery, or the status of your order, reach out to our support team and we'll get you sorted.

Fresh roast. Packed with care. Ready for wherever the road takes you.